Last Updated: 21 May 2026

Welcome to MRK Green Garden. By accessing or purchasing from https://mrkgreengarden.in, you agree to the following Terms & Conditions.

1. General

MRK Green Garden is an online store offering gardening products including plants, seeds, pots, fertilizers, tools, and related products.

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information you provide is accurate and complete.
  • You will not use this website for unlawful or fraudulent activities.

2. Products & Pricing

  • All prices listed are in Indian Rupees (INR).
  • Product prices may change without prior notice.
  • We reserve the right to discontinue any product at any time.
  • Product images are for illustration purposes; actual product color, size, or appearance may slightly vary.

For live plants:

  • Plant size, shape, and growth may vary due to natural conditions.
  • Minor leaf damage or soil displacement during transit may occur.

3. Orders

We reserve the right to:

  • Accept or reject any order at our sole discretion.
  • Cancel orders due to:
    • Pricing errors
    • Stock unavailability
    • Payment verification issues
    • Suspicious or fraudulent activity

If payment is deducted and the order is cancelled, a refund will be initiated as per our refund policy.

4. Payments

We accept secure online payments via approved payment gateways including:

  • UPI
  • Debit/Credit Cards
  • Net Banking

MRK Green Garden does not store your payment card details.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary by location.
  • Delays caused by courier partners, weather, strikes, or unforeseen circumstances are beyond our control.
  • Incorrect shipping details provided by customers may result in failed delivery or extra charges.

For live plant shipments:

  • Delivery may be restricted to certain locations.
  • Customers should unpack plants immediately upon delivery.

6. Returns, Replacements & Refunds

Returns/refunds are subject to our Refund Policy.

Generally:

  • Damaged/wrong product claims must be reported within 24–48 hours of delivery with clear photos/videos.
  • Live plants, seeds, perishable, or custom items may not be eligible for return unless damaged or incorrect.
  • Refund processing time depends on payment provider timelines.

7. User Account

If you create an account:

  • You are responsible for maintaining login confidentiality.
  • You accept responsibility for activities under your account.
  • We may suspend accounts involved in misuse or fraud.

8. Prohibited Use

You may not:

  • Copy website content without permission
  • Attempt to hack, disrupt, or damage the website
  • Use automated bots/scraping tools
  • Submit false orders or fraudulent payments

9. Intellectual Property

All website content including:

  • Logo
  • Product images
  • Text
  • Graphics
  • Design elements

are the property of MRK Green Garden unless otherwise stated.

Unauthorized use is prohibited.

10. Limitation of Liability

MRK Green Garden shall not be liable for:

  • Indirect or consequential damages
  • Delivery delays outside our control
  • Product misuse
  • Natural variations in live plant products

Maximum liability is limited to the order amount paid.

11. Privacy

Use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts in West Bengal.

13. Contact Us

MRK Green Garden
Website: https://mrkgreengarden.in
Email: admin@mrkgreengarden.in

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